Return Policy

We are committed to your satisfaction. Returning a product can be stressful on customers, so we’re here to help you get it right the first time. Our talented product experts are available to help you select the right product for your needs and application. We encourage you to take advantage of our expertise before making your purchase.

If a return is necessary, your sales associate can help facilitate the return. To start the return process, call or email us at the phone number or email address found on our Contact Us page. Policies and procedures for obtaining a return authorization vary based on the reason for return. See below for more information.

Damaged Products: All of our shipments are 100% insured. Product(s) damaged during delivery are eligible for exchange at no charge to you. Feel free to call us for our local delivery area. Upon delivery, inspect your product for damage. If the product is damaged, you have the right to refuse the delivery. We will contact you to schedule another delivery, once damage has been corrected. For more information, you can call or email us at the phone number or email address found on our Contact Us page.

The Product Does Not Meet Your Needs: Any returned products must be free of any cosmetic damage. Products that do not meet these requirements may not be eligible for return or may incur a Minimum of 20% restocking fee upon arrival. Shipping and handling charges from our warehouse are non-refundable. Customers are responsible for shipping charges incurred when returning a product. Special order merchandise may be subject to a Minimum of 20% restocking fee — even if not yet delivered — and will not be eligible for return if delivered and out of the box. The customer agrees to the terms and conditions published above when they place a completed order with our company. In addition, the customer authorizes their credit card company to abide by these terms. We reserve the right to cancel orders at any time. Refunds will be handled according to our store’s policies.

Please Contact Us for a copy of our store's policies.

Delivery Policy

Please be assured that your items will be delivered as soon as possible from the date of purchase. Product(s) will be delivered by one of our delivery teams for all local deliveries; Feel free to call us for our local delivery area. However, we have no control over the weather, mechanical issues, etc. If a special order is placed, please anticipate a longer delivery time. You will be notified once the item has been received in our store. Delivery policy varies depending on location of delivery. If you are trying to estimate when your product(s) will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.

Shipping & Handling Costs

Costs for these services will be determined at the time of purchase or shipment.

Please Note: California orders will be charged a minimum of 7.25% sales tax based on location of delivery or in-store pick-up.